| FAQ #26352, published on 2024-12-13 |
| WINDEV, WEBDEV, WINDEV MOBILE |
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| What should I do when WINDEV subscription version launches with the error “48: HPVlib token installation error or haspvlib missing”? |
This feedback appears if a driver required to run WINDEV could not be fully installed. It is most likely blocked by a security device.
- I advise you to do the following:
- temporarily stop any security programs such as antivirus,
- download and run the haspdinstpcs.exe utility https://package.windev.com/pack/addons/hasp/haspdinstPCS.exe
- authorize elevation of privileges,
- click on “Install drivers”,
- restart the computer once the “Operation successfully completed” message has been validated.
Once these steps have been completed, WINDEV should launch without difficulty. Don't forget to reactivate your security devices.
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